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Frequently Asked Questions

Straight answers, before you commit to anything.

If your question is not here, ask it in an inquiry — a person answers, not a bot.

Fabric and material samples photograph

Stock photograph — not a PRIMER project.

Questions, answered

Can we engage PRIMER for only one side — development, or supply?

Yes. You can engage PRIMER for project development and delivery, for supply items through Primer Supply, or for both together. Engaging one side does not commit you to the other, and each side is quoted separately.

Can we engage PRIMER for only part of a project?

Yes. Support can cover the full journey or a single stage, a single service, or a single category of supply items. The scope is set at quote, in writing, before work begins.

What if we already have an architect, designer, or existing plans?

That is fine. PRIMER can join at any stage, review existing plans or a spec book, and coordinate from where things stand — including pricing sourcing and delivery against plans you already have.

How does pricing work?

Every project starts with a real, itemized quote — never a guess. Full white-glove engagements may be cost-plus, depending on scope, and that structure is confirmed at quote.

Defined consulting and owner's-representative engagements are $3,750 for the first 10 hours, then $375 per hour. Individual supply items are quoted per piece.

How long does a project take?

It depends entirely on scope. A feasibility study alone may take a few weeks; a full engagement can run months to over a year. Timelines are confirmed at quote, not promised before scope is known.

Do you work with our rabbi's requirements?

Always. Rabbinic authority stays with the client's own authority throughout. PRIMER supports the decision and coordinates the work; it never replaces the authority that sets the requirements.

Can we order from Primer Supply without a full project?

Yes. Supply items can be ordered on their own, quoted per piece. Visit Primer Supply or ask in an inquiry and PRIMER will confirm availability and pricing.

Are the items pictured on this site exactly what we would receive?

Pictured items are starting points, not guarantees. Final materials, finishes, and specifications are confirmed at quote, so what you approve is what is ordered.

Still unsure? Start an inquiry or call 347-675-4928.